BUYING PROCESS

At first, sign in as a new customer. Choose the products you want to buy and place them in your cart., its that simple. Provide your details and Check out.

Live pricing on our website allows our customers to purchase 24 hours per day, 7 days per week

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

 

To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging. You’ll also need the receipt or proof of purchase.

 

To start a return, you can contact us at sales.australiansilver@protonmail.com

 If your return is accepted, simply post the item back and we will provide a refund less postage costs.

Items sent back to us without first requesting a return will not be accepted..

 

You can always contact us for any return questions at sales.australiansilver@protonmail.com

 

DAMAGES AND ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

 

EXCHANGES

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

REFUNDS

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

 

Shipping: Via Australia Post with Tracking

 

Most orders are shipped from 4 hours up to 2 days after receipt of payment. You will receive an email with a tracking link. 

 

Australia: Flat rate $8.95   Rest of the World: $23.95

 

Orders can be combined, and shipping costs paid only once for several combined orders.

 

OUR PHOTOGRAPHS

 We have shown up to four pictures of our products to honestly represent the true condition of the products you are purchasing. We do not use generic pictures stolen from Retailers or the WEB to dishonestly represent our products.

What you see is what you buy!

 

INTELLECTUAL PROPERTY 

 All elements of the vendor’s Website are and remain their exclusive intellectual property.

No one is authorized to reproduce, use, rebroadcast, or use for any reason whatsoever, even partially, elements of the site whether software, visual or audio.

Every simple or hypertext link is strictly forbidden without the express prior written consent of the vendor.